Disruption report on effect of chatbots on snack food
industry
Part one - Research
The first step to creating your video and report is to explore both
the technology and the industry, to understand the potential
impacts.
? Write a short description of the technology and the industry
(300-500 words each), and add both to your ePortfolio page. You may
use any relevant sources, including websites, blogs, tweets,
journal articles and textbooks. Ensure you cite any sources
appropriately.
If you are unsure of how to reference sources, please review the
Academic Integrity Module, or contact a Learning Skills Advisor.
Plagiarism is not acceptable!
Part two – Brainstorming disruptions
? For your topic, list at least five ways the technology may change
or disrupt the industry (150-200 words each). Include this list on
your ePortfolio page.
Disrupt doesn’t necessarily mean bad – it just means a big change.
You could think about how Uber disrupted the taxi industry, or how
Amazon disrupted the retail industry.
If you are having trouble, remember that this is a creative task –
it’s ok for your ideas to be 10 or 30 years in the future. The more
you can come up with at this stage the better, even if you think
your ideas are completely implausible.
Part three – Disruption ? Choose a single one of your changes or
disruptions.
Indicate in your ePortfolio which disruption you choose.
? Identify one process within your industry or activity that would
be affected by your chosen disruption. For this process, determine
its triggering Event, any Activities, Decision Points, and
Actors/Resources, and finally an Outcome.
? Provide a written description of how this process will be
affected by your chosen disruption.
? Support your written description with BPMN process models of the
process before and after disruption.
The purpose of your models is to show the impact of the technology
on the business process; let that guide your level of detail.
Part four – Ethics
? Identify at least four factors or constraints that may regulate
the disruption described in part three. Frame these within Lessig’s
pathetic dot theory. That is, market, law, architecture, and norms
(social/ethical).
At least one of these four factors must be an ethical
constraint.
? Write approximately 250 words on each of the factors identified
above. Your ethical constraint must be related to an ethics
framework, such as Utilitarianism or Deontology.
Disruption report on effect of chatbots on snack food industry Part one - Research The first step to creating your video
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Disruption report on effect of chatbots on snack food industry Part one - Research The first step to creating your video
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