A team of technicians at Crawler Corporation repair computer drives that break down at an average rate of 1 = 6 per hour
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A team of technicians at Crawler Corporation repair computer drives that break down at an average rate of 1 = 6 per hour
A team of technicians at Crawler Corporation repair computer drives that break down at an average rate of 1 = 6 per hour (approximately Poisson in nature). It takes the team an average of p = 8 minutes to complete repairs based on a negative exponential distribution. Lost productivity due to breakdowns cost the company $375 per hour. The team cost per hour is $190. a. What is the utilization rate for this service system? 80% b. What is the average time before the team can return a breakdown to service? 40 minutes c. How much of that time is spent waiting for service? 32 minutes d. How many computer drives are likely to be waiting for service at any one time? 3.2 e. What is the total system cost per day based on a 9 hour operation? [ Select)
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