For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through wha

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answerhappygod
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For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through wha

Post by answerhappygod »

For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?

A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. A route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
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