According to the Software Support Handbook how is a Severity 1 PMR defined?
Posted: Fri Aug 26, 2022 10:00 am
According to the Software Support Handbook how is a Severity 1 PMR defined?
A. non-critical query
B. critical impact or system down
C. severe impact and system running
D. non-critical or impacting support team
A. non-critical query
B. critical impact or system down
C. severe impact and system running
D. non-critical or impacting support team