Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technicia

Business, Finance, Economics, Accounting, Operations Management, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering, Chemical Engineering, Algebra, Precalculus, Statistics and Probabilty, Advanced Math, Physics, Chemistry, Biology, Nursing, Psychology, Certifications, Tests, Prep, and more.
Post Reply
answerhappygod
Site Admin
Posts: 899604
Joined: Mon Aug 02, 2021 8:13 am

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technicia

Post by answerhappygod »

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do
NEXT?

A. Reboot the computer into safe mode and try to print a test page
B. Download the correct drivers from the manufacturer's website and install them
C. Unplug the USB cable from the printer and try another USB slot on the PC
D. Set the printer as the default within the device properties
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!

This topic has 1 reply

You must be a registered member and logged in to view the replies in this topic.


Register Login
 
Post Reply