1.) Part A – Technical (Hard) Skills For each of the job duties below, describe the hard skills/technical knowledge you

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1.) Part A – Technical (Hard)
Skills
For each of the job duties below, describe the hard
skills/technical knowledge you possess that will help you perform
it. Each answer should consist of 1 to 2 complete
sentences. An example has been provided for
you.
Job Duty
Hard Skill/Technical Knowledge
Inputting updated information into system.
EXAMPLE: I learned Greenway and other patient
software during my classes at IU..
Setting up office for daily operation by turning on computers,
ensuring schedules are printed, and retrieving voice mail
messages.
Type answer here
Verifying patient data.
Type answer here
Assembling/creating charts for new patients.
Type answer here
For billing purposes, enter charges for daily
reconciliation.
Type answer here
Constructing insurance copies for proper insurance
verification.
Type answer here
2.) Part B – Soft Skills
For each of the job duties below, describe the soft skills you
possess that will help you perform it. Each answer should
consist of 1 to 2 complete sentences. An example has been
provided for you.
Job Duty
Soft Skills
Communicating with practitioners clearly and accurately.
EXAMPLE: I have great interpersonal skills from
working in fast food restaurants where I had to give instructions
to employees.
Handling patient concerns.
Type answer here
Communicating in a cordial, professional manner with patients
via phone and in person.
Type answer here
Providing back up to all front office positions: check in, check
out, and medical records.
Type answer here
Assisting patients via scheduling to obtain appointment as a
first time patient and handling of reschedule list when
necessary.
Type answer here
Maintaining correspondence, including: progress notes and
new patient packets.
Type answer here
3.) Reflection
Reflect on what you have learned this week to help you respond to
the question below. You may choose to respond in writing or by
recording a video!
How has your degree at
IU prepared you for a position in your field of study?
How has this class prepared you to explain your qualifications
(soft and hard skills) to an employer?