For which three purposes can the Desktop Monitor tool be used? (Choose three.)
Posted: Fri Jul 22, 2022 11:24 am
For which three purposes can the Desktop Monitor tool be used? (Choose three.)
A. archiving calls
B. on demand recording based on agent activity
C. tagging business variables to an interaction
D. warning the agents about unwarranted activity
E. masking and muting Interactions where there is sensitive information.
A. archiving calls
B. on demand recording based on agent activity
C. tagging business variables to an interaction
D. warning the agents about unwarranted activity
E. masking and muting Interactions where there is sensitive information.