For which three purposes can the Desktop Monitor tool be used? (Choose three.)

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answerhappygod
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For which three purposes can the Desktop Monitor tool be used? (Choose three.)

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For which three purposes can the Desktop Monitor tool be used? (Choose three.)

A. archiving calls
B. on demand recording based on agent activity
C. tagging business variables to an interaction
D. warning the agents about unwarranted activity
E. masking and muting Interactions where there is sensitive information.
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