Which statement about Messaging Service SMS channel in Avaya Oceana® is true?
A. Messaging Service snap-in interfaces independently to model SMS messages as live chat.
B. Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live chat.
C. Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live SMS.
D. Messaging Service snap-in interfaces with the Email Snap-in to allow modeling of SMS interactions as email.
Which statement about Messaging Service SMS channel in Avaya Oceana® is true?
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Which statement about Messaging Service SMS channel in Avaya Oceana® is true?
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