During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

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answerhappygod
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During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

Post by answerhappygod »

During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

A. Conference a supervisor
B. Email
C. Transfer to a supervisor
D. Transfer a file
E. Initiate a co-browse session
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