A customer is trying to connect a User using Web Client from a public network. The attempt shows "Connecting" and never goes to Ready Status. While troubleshooting this issue using traceSBC the customer noticed that there are no trace messages in the SBC; however, other users are able to connect to Equinox
Solution using their Web Clients.
What can be the problem with user's Web Client?
A. There is a problem with the SBC B1 physical interface connectivity to network.
B. There is a problem with the Security Certificate on the user's PC
C. There is a problem with the user's PC and Chrome Browser Settings
D. There is a problem with the SBC Reverse Proxy settings for Equinox Clients
A customer is trying to connect a User using Web Client from a public network. The attempt shows "Connecting" and never
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A customer is trying to connect a User using Web Client from a public network. The attempt shows "Connecting" and never
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