A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licen
Posted: Fri Jul 22, 2022 11:20 am
A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
Where is Open Queue initially enabled in AACC?
A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
B. Contact Center License Manager > Configuration > Contact Center Licensing tab
C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
D. Ignition Wizard configuration > Licensing tab
Where is Open Queue initially enabled in AACC?
A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
B. Contact Center License Manager > Configuration > Contact Center Licensing tab
C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
D. Ignition Wizard configuration > Licensing tab