A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licen

Business, Finance, Economics, Accounting, Operations Management, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering, Chemical Engineering, Algebra, Precalculus, Statistics and Probabilty, Advanced Math, Physics, Chemistry, Biology, Nursing, Psychology, Certifications, Tests, Prep, and more.
Post Reply
answerhappygod
Site Admin
Posts: 899604
Joined: Mon Aug 02, 2021 8:13 am

A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licen

Post by answerhappygod »

A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
Where is Open Queue initially enabled in AACC?

A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
B. Contact Center License Manager > Configuration > Contact Center Licensing tab
C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
D. Ignition Wizard configuration > Licensing tab
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!

This topic has 1 reply

You must be a registered member and logged in to view the replies in this topic.


Register Login
 
Post Reply