The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in on the inbound skillset with AAAD.
Which three system parameters can be checked in the CCMM dashboard to troubleshoot this problem? (Choose three).
A. Server Availability
B. CCMM Server performance
C. Mailbox status
D. CCMM Contacts by Type
E. Maximum contact wait time
The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in
-
answerhappygod
- Site Admin
- Posts: 899604
- Joined: Mon Aug 02, 2021 8:13 am
The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!