You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prep

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You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent
(PVI) server The CCMA cannot establish a connection to the Contact Center Manager Server (CCMS).
What is one of the first steps to troubleshoot the problem?

A. Reinstall CCMA
B. Ensure that the correct sys-admin password is being used
C. Change the IP multicast sending address on the CCMS server
D. Ensure that the CCMS and CCMA servers have been added to a domain