In obtaining Total Customer Satisfaction, management should NOT undertake which of the following activities?

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answerhappygod
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In obtaining Total Customer Satisfaction, management should NOT undertake which of the following activities?

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In obtaining Total Customer Satisfaction, management should NOT undertake which of the following activities?

A. Use employee involvement and teamwork.
B. Encourage team competition.
C. Encourage sacrificing for the team.
D. Coordinate efforts of the departments.
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