Your client is telling you about his progress during the past week. You do not quite understand what the client is tryi

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answerhappygod
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Your client is telling you about his progress during the past week. You do not quite understand what the client is tryi

Post by answerhappygod »

Your client is telling you about his progress during the past week. You do not quite understand what the client is trying to convey. You restate what the client just told you and ask him/her if that is correct. Which of the following terms define the communication strategy described in the above scenario?

A. advising
B. reflecting
C. probing
D. diverting
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