The diagram below shows an example of Kano Classification Model that was developed in the 1980s by Professor Noriaki Kano. According to Kano model, requirements and system features should be classified based on their effect on customer satisfaction.
Question: Explain how Kano Classification model can be used to support prioritization of requirements?
The Diagram Below Shows An Example Of Kano Classification Model That Was Developed In The 1980s By Professor Noriaki Kan 1 (26.95 KiB) Viewed 31 times
The diagram below shows an example of Kano Classification Model that was developed in the 1980 s by Professor Noriaki Kano. According to Kano model, requirements and svstem features should be classified based on their effect on customer satisfaction. Explain how Kano Classification model can be used to support prioritization of requirements.
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