3. Bolton Group Consulting is a global consulting firm that connects with leaders in business to address their most impo

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3. Bolton Group Consulting is a global consulting firm that
connects with leaders in business to address their most important
challenges many of which are operational. Management consultancy
roles exist at associate, manager and partner grades with
increasing responsibilities and remuneration. The organisation
operates with a stable number of these consultancy grades on
fixed-term contracts and upgrades the personnel at regular
intervals so as avoid complacency and a lack of new ideas. The
organisation is large and employs 240 associates, 72 managers and
24 partners. The company recruits its associates as MBA graduates.
After four years working as an associate, consultants at BGC
participate in a performance review and are either promoted to
manager grade or their contract is terminated. Consultants
understand that this is a competitive process and only a specific
number are promoted each year. Management grade consultants are
given six-year contracts with a performance review at the end of
the contract; following the competitive review these consultants
either become partners or leave the company. Partners are awarded
with 10-year fixed term contracts with no review at the end.
Successful consultants can therefore remain at BGC for a maximum of
twenty years.
(a) Using Little’s Law, how many new MBA graduates does the
Bolton Group Consulting company need to recruit each
year?
(b) Using Little’s Law, how many manager-grade consultants will
be promoted to partners and how many will leave BGC?