working environment. In addition, an increased LOS puts a higher demand on the resources at hand. When there is an accum

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Working Environment In Addition An Increased Los Puts A Higher Demand On The Resources At Hand When There Is An Accum 1 (162.49 KiB) Viewed 42 times

working environment. In addition, an increased LOS puts a higher demand on the resources at hand. When there is an accumulation of patients due to different bottlenecks, the tail of the patient flow must be handled late at nights at a higher cost. The EW is organised under the surgical clinic nurses and assistant nurses are employed at the EW whereas the doctors responsible for the EW come from the medical and the surgical departments following a scheme for emergency duty There are two on-duty lines; the primary doctor on duty (usually a resident) works together wit ront line staff at the EW, whereas the secondary doctor (a senior physician) is on standby dut always reachable by phone and obliged to appear within 20 minutes at the ward if called for. 2.1 Discuss how the Define, Measure, Analyse, Improve, and Control elements of the DMAIC roadmap could be used to improve the emergency process in the case study. Provide practical examples from your own experience or from a patient's perspective to support your discussion.