Part 2 – Electronic Message The forwarded email The rather surprising subject line in your email inbox - "FWD: That's th

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Part 2 – Electronic Message
The forwarded email
The rather surprising subject line in your email inbox - "FWD:
That's the wrong way to do it" – made you to think twice about even
opening it. But because the sender was Vinya, one of the office
assistants you supervise as the office manager at Stone + Simpson
Accounting, you decided you should see what this odd email
said.
The message turned out to be one that Vinya had received from
another office assistant on your team, Angela, and forwarded to you
without Angela's knowledge. Angela's email was a blunt criticism of
Vinya for setting up a new client's file incorrectly. Vinya
admitted she had made an error in the client file setup procedure,
but objected to Angela's tone and wanted you to respond to Angela's
email and reprimand her.
Reply to Vinya's email,