Question Two (20 Marks) Emotional Intelligence is the ability to access, manage, and make use of one’s feelings in the w

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Question Two (20 Marks) Emotional Intelligence is the ability to
access, manage, and make use of one’s feelings in the workplace. As
a business manager it is important that you handle the feelings and
emotions of your workforce with the utmost care and respect.
Employees that show high levels of emotional intelligence also
prove to perform better at work tasks than those that possess low
levels of emotional intelligence. With the use of examples, discuss
FOUR (4) emotional competencies that differentiate superior
performers from average performers within an organisation.