Surgeon ASR RN CA
Personnel process times (minutes) Plagiocephaly 18.0 8.0 23.0 5.0
Neoplasm skinexcision 22.0 55.5 20.0 5.0
Craniosynostosis 40.0 10.5 23.0 10.0
Personnel availability Weeks per year 52.0 52.0 52.0 52.0
Less.vacation and holidays 6.0 4.0 4.0 4.0
Less: Training and leave 2.0 2.0 2.0 2.0
Available weeksper year 44.0 46.0 46.0 46.0
Hours perday 10.0 8.0 8.0 8.0
Less: Breaks,training, meetings 1.2 1.5 1.5 1.5
Availablehours 8.8 6.5 6.5 6.5
Clinical minutes available perday* ______ ______ ______ ______
Clinical minutes available per year* _____ ______ ______ ______
Annual cost per person $696,960 $89,700 $134,550 $71,760
Capacity cost rate ($ perminute)* _______ ______ ______ ______
* To be computed
c.) Suppose the office implements a process change by using anRN to perform some of thesurgeon's work. Specifically, for a plagiocephaly exam, thesurgeon's time decreases from18 to 10 minutes, while the RN's time increases from 23 to 35minutes. In addition, for acraniosynostosis exam, the surgeon's time decreases from 40 to 22minutes, while the RN'stime increases from 23 to 40 minutes. Assuming only the numbers ofsurgeons and RNs areadjusted in response to the process changes, how will this changethe staffing levels andtotal cost for the outpatient office?
Surgeon ASR RN CA Personnel process times (minutes) Plagiocephaly 18.0 8.0 23.0 5.0
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