stion 19 What is the initial response when dealing with a conflict situation involving a client? wered ed out of Select

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stion 19 What is the initial response when dealing with a conflict situation involving a client? wered ed out of Select

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stion 19 What is the initial response when dealing with a conflict situation involving a client? wered ed out of Select one: a. Use empathy and reflective listening b. Consider and understand the context of the situation Fag c Allow the client to discount statements made by the nurse d. Impose controls or limitations on the client's behaviors
sien 20 Nurses are continually processing changing patient needs, altering ples, a. pting care requirements, and modifying organizational abilities to adapt to shortage of supplies and staffing. How does this contribute to the nurses work related stress? Warna out of 100 Select one: Cognitive stacking b. Compassion fatigue c Co-dependency d Caretaking
ad / My - 21 An instructor is attempting to explain cultural competence to a student by helping her understand what it feels like to be in a minority. Which statement by the instructor demonstrates this concept? Select one: An English student taking French b. A male student taking a math class c. A transgender student doing group work d. A nurse in a group of physicians
22 Technology in healthcare can occasionally interfere with workflow, requires m ime to use, or seerns to cause more problems than it solves What is the most significant impact this can have that may contribute to adverse and sentinel events ? 100 Seled one a Rapid adaptation of digital communication for documentation b. Use of checkboxes and dropdown menus in electronic medical record c Nurses compliance to use of bar code medication administration tools d Use of workaround strategies when technology failure occurs
board hon 23 A nurse and their precepted nursing student are returning to the unit after their lunch break when they notice a visitor standing by the elevator looking confused. The nurse greets the visitor with a smile asks what they are looking for When the visitor states their mother is on a particular in the provi.directions to the unit . How is the nurse mentoring respect and a culture of safety to the dent nurse? eta Fa Select one: a Willingness to teach and learn from others with more experience b. Effectively setting limits and honoring the boundaries of others c. Timely and compassionate response to needs and requests of others d Reinforces the facility policy that abuse of any kind is not tolerated
ard / My most significant on 24 Your patient does not understand their health problem and treatment plan. What is outcome for that patient? w lect one a Repetitive questions about medications and treatment requirements b. Feat and embarrassment to ask questions and clarity treatment requirements c. Takes medications incorrectly and does not comply with treatment required Lacks the ability to read and follow instructions for treatment requirements
tion 25 A surgeon does not want to wait for the surgical count prior to teaving the operating room as the next scheduled surgery is in 5 minutes. The surgeon becomes angry and ignores the scrub nurse's request to wait because the scrub count is incorred A surgical sponge is missing, and may be inside the patient. What is a "human factor that could have contributed to this sentinel event? ution Pelect one: a The surgeon is unaware of how their behaviors affect the team, and lacks skill in expressing their own seeds b. The tacity has a history of reprimanding nurses that speak up c The surgeon is rushed and distracted by need to move to next surgery d. The scrub nurse asks the surgeon to wait until the scrub count is correct
stion 31 A patient asks a nurse it he washed his hands. The nurse has not yet washed his hands How should the nurse respond to maintain the therapeutic nurse-client relationship with a focus on patient experience? Pag Select one al was going to you didn't give me a chance b I did, you must not have seen me cOops I was just going to do that d No thanks for the reminder
32 During your shift the Charge nurse asks you for a status update on one of your patients. During your report of the patient's vital sign, lab results, medications, and physical condition, she rolls her eyes, shorts, and in an angry tone states "Good grief just get to the point. I don't need their life story, Just tell me whether he is ready to go home yet. We need his bed for another patient What would be the best response? to Select one. a. Report the situation to the Unit Manager b. Provide the information the charge nurse requested c. Tell the charge nurse that her behavior is inappropriate d. Discuss the situation with the charge nurse in private
and My courses 39 It is important for nurses to develop communication techniques that encourage patients to tell their story When a patient tells his or her story, this aids the nurse with which part of the nursing process? Select one a. Assessment b Planning c Intervention d Evaluation
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