You are the new nurse manager of a busy medical office and you
are asked to come to the corporate office because of an incident
that occurred after hours yesterday.
A local citizen brought a shopping bag of patient charts to the
area hospital. The charts were found at a car wash. They appear to
be the charts of patients seen over the past few days in your
office. An investigation revealed that a nurse who works in the
office has been bringing charts home to complete documentation in
the evenings and then bringing them back the next day. On this
occasion, the nurse washed their car and removed the bag of charts
to vacuum. The charts were then inadvertently left at the car wash,
where the local citizen discovered them.
The nurse admitted that she took the charts home even though it
is clearly prohibited by policy. She stated that she has been
struggling to keep up with her workload because of frequent
staffing issues in the office.
You are the new nurse manager of a busy medical office and you are asked to come to the corporate office because of an i
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