E B C A An investigation of the effectiveness of a training program to improve customer relationships included a pre-tra

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E B C A An Investigation Of The Effectiveness Of A Training Program To Improve Customer Relationships Included A Pre Tra 1 (42.16 KiB) Viewed 10 times

E B C A An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and post-training customer survey. Seven customers were randomly selected and completed both surveys. The survey score results follow: Customer Pre-training Survey 6 5 10 7 6 5 2 Post-training Survey 8 5 10 10 8 6 8 Determine whether the training was effective in improving customer relationships when tested at a 0.05 level of significance? Make sure to write down all 5 steps of he hypothesis test including proper interpretation of the conclusion to get full