2. A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of i
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2. A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of i
2. A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT capabilities, and government stability. These categories have been assigned weights of 20%, 10%, 40%, and 30%, respectively. Two potential providers were scored on each of those factors (see table below) using a scale of 1-10, with a score of 1 meaning worst possible and 10 meaning best possible. Using the factor-rating method, which provider should be chosen? Client reviews Financial condition Provider A 2 8 IT capabilities 5 Government stability 3 Provider B 6 4 8 1