“This is Janice Roberts. My son, Travis, has a sore throat, and I would like the doctor to phone in a prescription for

[answerhappygod]

“This is Janice Roberts. My son, Travis, has a sorethroat, and I would like the doctor to phone in a prescription foran antibiotic.”A. Your response in plain language:B. List any follow-up action required:
CALL #2: “Hello, this is Bella. I would like to make an appointment tosee the doctor today to get my results. I had my x-rayyesterday, and oh, what an experience, I must tell you. First, I had a hard time getting down to the hospital. Then I got lost trying to find that X-ray department, butthis nice lady….”A. Your response in plain language:B. List any follow-up action required:
CALL #3: “My mother, Elizabeth Robin, was in to see Dr. Sparrow yesterday. She has been upset ever since. She won’t talk to meabout it. What is going on?”A. Your response in plain language:B. List any follow-up action required:
CALL #4: “Hello, this is Bill from MDS, I have some lab results on MarthaBowman.Hb 12.1WBC 15.00Blood Sugar 12.5. That‘s high, I thought you should know.”A. Your response in plain language:B. List any follow-up action required:
CALL #5: “This is Jack Ellis. I have a bone to pick. You told me that Dr.Marino would call me back yesterday after hours. And he didn’t Iwaited for two hours for that call I want an explanation.”A. Your response in plain language:B. List any follow-up action required: