List features of ITSM and brainstorm on how you can accomplish the same feature in Excel. Focusing more on the Ticketing

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answerhappygod
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List features of ITSM and brainstorm on how you can accomplish the same feature in Excel. Focusing more on the Ticketing

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List features of ITSM and brainstorm on how you can accomplishthe same feature in Excel. Focusing more on the Ticketing featureof ITSM, create different fields that should be included in aTicketing System (ex. Problem, staff name, priority, etc.) Create ascenario of what type of business are supporting (ex. Retail,Healthcare, Manufacturing, etc.)
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