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22. 23. 24. Explain the importance of monitoring complaints, including how keeping records of complaints can help the or
Posted: Sun Jul 03, 2022 1:31 pm
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- 22 23 24 Explain The Importance Of Monitoring Complaints Including How Keeping Records Of Complaints Can Help The Or 1 (26.54 KiB) Viewed 10 times
22. 23. 24. Explain the importance of monitoring complaints, including how keeping records of complaints can help the organisation better its customer service approach. Explain the purpose of a CRM and how it can help organisations manage and improve their customer service information and relationships. Identify two strategies that an organisation can use to gather feedback from its customers.