22. 23. 24. Explain the importance of monitoring complaints, including how keeping records of complaints can help the or

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22. 23. 24. Explain the importance of monitoring complaints, including how keeping records of complaints can help the or

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22 23 24 Explain The Importance Of Monitoring Complaints Including How Keeping Records Of Complaints Can Help The Or 1
22 23 24 Explain The Importance Of Monitoring Complaints Including How Keeping Records Of Complaints Can Help The Or 1 (26.54 KiB) Viewed 8 times
22. 23. 24. Explain the importance of monitoring complaints, including how keeping records of complaints can help the organisation better its customer service approach. Explain the purpose of a CRM and how it can help organisations manage and improve their customer service information and relationships. Identify two strategies that an organisation can use to gather feedback from its customers.
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