Case Study You have been hired as the new Chief Information Officer (CIO) for a large logistics company called Biggie Lo

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Case Study
You have been hired as the new Chief Information Officer (CIO)for a large logistics company called Biggie Logistics. BiggieLogistics is moving its operations to
Ontario, Calif., so they can take advantage of access to theports, rail, and freeway networks; and because the president, Mr.Big, likes the weather. The new
facility is a 20-acre campus of six large warehouses and asingle two-story office building in the center of the campus, whichwill serve as the corporate office and
that will house Mr. Big and key company executives. Totalstaffing in the office building is expected to be between 50 to 100people. The warehouse buildings are
100,000 to 200,000 square feet each, with only interior roofsupports and four walls, all of which have loading doors.
Mr. Big is an important, successful businessman with a lot ofstreet smarts. Unfortunately, he does not know much abouttechnology and is counting on you to
explain in clear, common language what this technology stuff isall about. Since he never got around to going to college, heespecially values academic research
to support recommendations made by his staff. During yourinitial meeting with Mr. Big, you learn of his particular areas ofconcern for the new operations center.
As CIO, Mr. Big is counting on you to set up the ITinfrastructure at the new location.
Networks and Networking
Biggie Logistics needs staff to be able to communicateinternally. In particular, Mr. Big would like answers to thefollowing questions. Be sure to point out the best
solution, and show why other possibilities would not work aswell.
❏ What type of network infrastructure would allow the internalstaff to receive email from each other?
❏ What type of topology would you recommend for the network?
The Biggie Logistics new office building has Category 6 cablingfor basic phone and network connectivity. Mr. Big explained that heis seeking your advice on how
to establish connectivity between the warehouses and the officebuilding. Since disturbing the trucks coming and going is not anoption, you have ruled out fiber
and twisted pair cabling connections.
❏ What wireless solution will you recommend, and why? In thissection of the Information Technology Plan, define the problem,limitations and constraints,
describe the recommendations and go through the alternatives andwhy you chose your solution. Make sure to cover the WirelessNetwork Topology
selection and provide a detailed discussion of Wireless NetworkSecurity.
Since Biggies Logistics is a U.S. government contractor, thereare a couple of specific network security requirements for theircampus, including: (1) it will be
required to provide confidential data security throughout thecampus and (2) it will be necessary to implement a security programthat will evaluate the privacy
and security risks and countermeasures associated with thevarious networking technologies used by Biggie Logistics.
❏ Mr. Big wants to know how he can meet the governmentcontractor “confidentiality” contractual obligation. What will yourecommend?
Mr. Big would also like you to outline a security program forBiggie Logistics. He would like details about the implementationplan regarding the key elements for
your security program.
❏ What is important to consider as you make recommendations? Besure to include Risk Assessment (risk matrix, ongoing process,
continuously/regularly), Conduct Penetration Testing, and EndUser Education
Computer Hardware, Software, and Databases
Currently, Biggie Logistics has no hardware, software, ordatabases. Mr. Big has asked for your recommendation regarding whatthe company should use. He
wants the selections to be scaled to the organization’sprojected size, and also be cost-effective to purchase, operate,and maintain.
❏ What will you recommend, and why?
1. Please explain hardware form factors variations and makeappropriate selections.
2. Discuss the types of software that you would recommend forBiggie Logistics.
3. Describe database differences and the selection methodologyyou used to select the appropriate database for the company.
Internet
Biggie Logistics will receive goods from all over the world, andwill need to communicate with numerous vendors and suppliers overthe Internet. Mr. Biggie
would like an explanation of the Internet and the technologiesrelated to its effective use and communication. Naturally, BiggieLogistics plans to communicate
externally via email. Mr. Big would like to know what type ofnetwork device would allow his internal staff to connect to anInternet Service Provider and a web
based email hosting solution provider, so that they can receiveemail from customers.
❏ What exactly is the Internet? Explain to Mr. Big what theInternet is, compare it to an internetwork, and explain the role ofan ISP. Describe and provide the
function of a domain name, URL and browser. Finally, describethe domain name system (DNS) and the role the DNS hierarchy playsin the function of
the Internet.
❏ What type of network device would allow his internal staff toconnect to an Internet Service Provider and a web-based emailhosting solution provider, so
they can receive email from customers? Identify the device andits two common names and describe its functions at the packetlevel.
Biggie Logistics has communications needs that span the globe,therefore it must ensure that it has the ability to communicate viathe Internet and by phone,
regardless of damage caused by a natural disaster, such as aCalifornia earthquake.
❏ Mr. Big wants your advice on how to set up an infrastructurefor this potential communications challenge. What technology willyou recommend?