John, the nurse informaticist who is providing the orientation
on the information system for Heather and Caroline realizes the two
women of different ages and experiences are having difficulty
understanding each other’s potential and value during this learning
experience. John knows that clinicians working together with
information systems require more than the knowledge, skills, and
abilities about the technology. A collaborative spirit
is necessary for an agency to succeed in transforming to
a new and different system-wide health information system.
John begins by reviewing Benner’s levels of proficiency and used
that model to help him formulate a strategy.
John, the nurse informaticist who is providing the orientation on the information system for Heather and Caroline realiz
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