Project Management Professional PMI Questions + Answers Part 17

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QUESTION 1538
You are working on a project and want to identify the cause of problems in a process by the shape and width of the distribution of the process variables. You should use a______________
A. Histogram
B. Pareto chart
C. Scatter diagram D. Trend analysis
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
In a histogram, or a special form of bar chart, each column represents an attribute or characteristic of a problem or situation. The height of each column represents the relative frequency of the characteristic. It describes the central tendency, dispersion, or shape of a statistical distribution.
QUESTION 1539
You are working on a construction project in a city different from your headquarters' location. You and your team have not worked in this city, City B, previously, and you lack knowledge of the local building codes. You had a team member review the codes, and he said they were in far greater detail than those in your city, City A. When you asked him how much time he would need to spend to gain a complete understanding of these codes, he estimated that at least five weeks would be needed. You then decided it would be more cost effective to hire a local person from City B who specializes in this area. As a result, as you prepare your schedule and estimate your resource requirements for this project, you should coordinate this work closely with which of the
following processes:
A. Estimate costs
B. Define activities
C. Determine budgets D. Develop schedule
Correct Answer: A Section: Mix Questions



Explanation
Explanation/Reference:
Explanation:
The estimate activity resources process involves estimating the type and quantities of material, people, equipment, or supplies needed to perform each activity. This means close coordination with the estimate costs process is needed.
QUESTION 1540
Assume that you were the first person in your company to be PMP® certified and also that you earned a doctorate in project management. People throughout the organization admired your achievements. Based on your success in managing projects, your company now has adopted a management-by-projects philosophy. You have been appointed head of your company's project management office to lead the organization as it transitions to this new way of working. So far, people seem to willingly comply with your demands and requests. In this situation, you are using which type of power?
A. Legitimate B. Expert
C. Contacts D. Referent
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Legitimate power is formal authority based on a person's position within the organization. It comes with the right to give orders or make requests.
QUESTION 1541
The nature of project work is such that it inevitably causes stress. Project managers thus need to learn how to cope with and manage stress and understand what stress is and why it is created. Project managers need to note that it can be a positive experience depending on how people perceive stress and should work to mentor team members accordingly. As you strive to become more aware of stress, which one of the following is NOT considered a stress-creating factor that is related to the project environment?
A. Role ambiguity
B. Corporate politics
C. Career development
D. Selection of team members
Correct Answer: A Section: Mix Questions Explanation



Explanation/Reference:
Explanation:
The main sources of stress are grouped into four categories of stress-creating factors: those related to roles and relationships, those related to the job environment, personal factors, and factors related to the project environment or climate. Role ambiguity is an example of factors related to roles and responsibilities. It occurs when an individual is not clear about his or her job responsibilities.
QUESTION 1542
You are in the early stages of a project to manufacture disposable medical devices. You need a number of engineers including ones with specialties in mechanical, environmental, and systems engineering. In the early stages of this project, your resource pool includes a large number of both junior and senior engineers in the various specialty areas. However, as the project progresses______________
A. Fewer systems engineers will be needed
B. The resource pool can be limited to those people who are knowledgeable about the project
C. To complete the project on time, you will continue to require access to a large number of engineers in their specialty areas D. You will only need junior level engineers as the senior level people can be used early in the project to mentor and train them
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Resource calendars are an input to the estimate activity resource process and to the estimate activity durations process. They are used to estimate resource use. Early in a project, the resource pool might include people at different levels of expertise in large numbers, but as the project progresses, the resource pool then can be limited to those people who are knowledgeable about the project because of their work on it.
QUESTION 1543
To practice effective schedule control, your project team must be alert to any issues that may cause problems in the future. To best accomplish effective schedule control, the team should______________
A. Review work performance information
B. Allow no changes to the schedule
C. Update the schedule management plan on a continuous basis D. Hold status reviews
Correct Answer: A Section: Mix Questions Explanation



Explanation/Reference:
Explanation:
The calculated SV and SPI time performance indicators for WBS components, in particular the work packages and control accounts, are documented and communicated to stakeholders as an output of the control schedule process.
QUESTION 1544
Functional managers play a vital role in ensuring project success. Since most projects operate in a matrix environment, there is shared authority between project managers and functional managers.
Functional managers tend to focus on______________
A. Who will do the task
B. Why the project manager needs resources
C. How much time and money is available for the task D. Why will the task be done
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
In a matrix environment, project resources (that is, people) come from the functional departments. Therefore, it is the functional manager's job to identify who will work on specific project tasks.
QUESTION 1545
You are a member of a project selection committee that uses the net present value technique. Using this approach, the project is acceptable if the______________
A. Sum of the net present value of all estimated cash flow during the life of the project equals the profit
B. Net present value of the inflow is greater than the specified amount or percentage threshold
C. Gross present value of all future expected cash flow divided by the initial cash investment is greater than one D. Net present value of the inflow is less than the specified amount or percentage threshold
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The discounted cash-flow approach--or the present value method--determines the net present value of all cash flow by discounting it by the required rate of return.



The impact of inflation can be considered. Early in the life of a project, net cash flow is likely to be negative because the major outflow is the initial investment in the project. If the project is successful, cash flow will become positive.
QUESTION 1546
A watch list of low priority risks is documented in the______________
A. Work performance information B. Risk register
C. Fallback plans
D. Risk response plan
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The monitor and control risks process includes keeping track of those risks on the watch list. Low-priority risks are inputs to the monitor and control risks process and are documented in the risk register. Other inputs that are part of the risk register include identified risks and risk owners, agreed-upon risk responses, control actions to assess the effectiveness of response plans, specific implementation actions, symptoms and warning signs of risk, residual and secondary risks, and the time and cost contingency reserves.
QUESTION 1547
You are the project manager for a major logistics installation project and must obtain specific services from local sources external to your project. Your subcontracts administrator has told you to prepare a product or service description, which is referenced in a______________
A. Project statement of work B. Contract scope statement C. Request for proposal
D. Contract
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The project statement of work describes in a narrative form the products, services, or results that the project will deliver. It references the product scope description as well as the business need and strategic plan.



QUESTION 1548
It often is advantageous to appoint a termination manager in the closing phase of the project and release the project manager so that he or she is available to work on another project. If this is the case, the termination manager should focus attention on all but which one of the following?
A. Ensuring that documentation is complete
B. Ascertaining any product support requirements
C. Receiving formal acceptance of the project from the client D. Preparing personnel performance evaluations
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The project manager, or whoever supervised the work of each individual team member, should prepare the personnel evaluations because they have an intimate understanding of the work performed by the team members. The termination manager focuses instead on the administrative requirements of termination and the environment within which the project will be operating if it is continued in any way.
QUESTION 1549
You are working on a project to upgrade the existing fiber-optic cables in your province. You have determined that a resource can install 25 meters of cable per hour, so the duration required to install 1,000 meters would be 40 hours. This means you are using______________
A. Productivity efficiency factors B. Parametric estimating
C. Analogous estimating
D. PERT
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Parametric estimating uses statistical relationships between historical data and other variables to calculate an estimate for activity parameters such as cost, budget, and duration. The activity durations then are determined quantitatively by multiplying the quantity of work to be performed by the labor hours per unit of work. This technique can produce higher levels of accuracy depending on the reliability of the data in the model.
QUESTION 1550
During the stages of team development, your team is in which stage when there is problem solving and interdependence along with achievement and synergy?


A. Storming B. Forming C. Norming D. Performing
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The performing stage of team development is noted by a theme of productivity. Management skills involve consensus building, problem solving, decision making, and rewarding, with leadership shown through management by walking around, stewardship delegation, mentoring, being a futurist, and being a cheerleader/ champion.
QUESTION 1551
When you are about to terminate a contract, the one place to look for specific procedures for contract closure is in the______________
A. Statement of work in the contract
B. Terms and conditions in the contract C. Product description
D. Organizational process assets
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The terms and conditions can prescribe specific procedures for the various ways that a contract could be terminated.
QUESTION 1552
Today, the primary cause of why projects are not completed on time and within cost and are terminated early is due to______________
A. Contractual issues
B. Complexity of the project
C. An increase in the allocated time D. Behavioral-oriented reasons



Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Behavioral reasons, rather than quantitative reasons, account for more project terminations because it is much more difficult to manage people than things. Issues such as poor morale, poor human relations, poor labor productivity, and no commitment from those involved in the project combine to thwart project success in many industries.
QUESTION 1553
Life-cycle phase definitions are different in different industries. For example, all of the following are terms that could be used in the closing phase of a project EXCEPT______________
A. Testing and commissioning B. Conversion
C. Implementation
D. Final audit
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Regardless of the many terms used across many industries, implementation would be considered a term used in the executing phase in which the work is carried out and done. Kerzner 2009, 69
QUESTION 1554
You are managing a project in which your team members all work in the same geographic location and have worked together previously on many projects. Everyone is aware of the various strengths and weaknesses of the individual team members and their key areas of expertise. As a result______________
A. A kickoff meeting is recommended
B. Team-building activities will not be needed on your project
C. You should expect minimal conflicts and changes to occur
D. Rewards and recognition will be handled smoothly throughout the project
Correct Answer: A Section: Mix Questions



Explanation
Explanation/Reference:
Explanation:
Even if team members already know one another, a kickoff meeting should still be held because the meeting always includes more than meeting team members. Specific expectations for the project can be discussed as well as other important administrative details. It also gives people an opportunity to express their commitment to the project's objectives.
QUESTION 1555
Team building should be ongoing throughout the project life cycle. However, it is hard to maintain momentum and morale, especially on large, complex projects that span several years. One guideline to follow to promote team building is to______________
A. Consider every meeting a team meeting, not the project manager's meeting
B. Conduct team building at specific times during the project through off-site meetings
C. Engage the services of a full-time facilitator before any team-building initiatives are conducted
D. Develop the project schedule using the services of a project control officer and then issue it immediately to the team
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Team building should be made as important a part of every project activity as possible. Given that there are many meetings on projects, each team member should be made to feel that it is his or her meeting and not just the project manager's meeting. This will foster greater contribution by each team member.
QUESTION 1556
You have been assigned as the project manager for a major project in your company where the customer and key supplier are located in another country. You have been working on your project for six months. Recently, you traveled to this country, and at the conclusion of a critical design review meeting, which was highly successful, you realized you were successful in building a high-performing team. You had your own team members, who work in a weak matrix structure, on a conference call during this meeting. Although it was difficult to reach agreement on some key issues, you therefore relied on your interpersonal skills in______________
A. Facilitation
B. Negotiating
C. Influencing
D. Decision making
Correct Answer: C Section: Mix Questions



Explanation
Explanation/Reference:
Explanation:
All are useful skills for project managers. In this situation influencing was necessary as the project manager has little or no direct control over tem members as they work in a weak matrix. The ability of the project manager to influence stakeholders in a timely basis is critical to project success.
QUESTION 1557
You are leading a team to review and improve the project selection and prioritization method. You know that the two most important questions to answer are "can we do the project?" (feasibility study) and "should we do the project?" (cost-benefit analysis). The team is considering many different management concerns, including financial return, market share, and public perception.
The most important criterion for building a project selection model is______________
A. Risks
B. Realism
C. Ease of use
D. Benefits realization
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
A project selection model should reflect the objectives of the company and its managers; consider the realities of the organization's limitations on facilities, capital, and personnel; and include factors for risk--the technical risks of performance, cost, and time as well as the market risk of customer rejection.
QUESTION 1558
Because risk management is relatively new on projects in your company, you decide to examine and document the effectiveness of risk responses in dealing with identified risks and their root causes. You therefore______________
A. Conduct a risk audit
B. Hold a risk status meeting
C. Ensure that risk is an agenda item at regularly scheduled staff meetings D. Reassess identified risks on a periodic basis
Correct Answer: A Section: Mix Questions Explanation



Explanation/Reference:
Explanation:
The risk audit is a tool and technique in the control risks process with two purposes: to assess the effectiveness of risk responses and to evaluate the effectiveness of the risk management process.
QUESTION 1559
On your systems development project, you noted during a review that the system had less functionality than planned at the critical design review. This note suggests that during the control risks process you used which following tools and techniques?
A. Risk reassessment
B. Variance analysis
C. Technical performance measurement D. Reserve analysis
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Technical performance measurement compares technical accomplishments to date to the project plan's schedule of technical achievement. Deviation, such as less functionality than planned at a key milestone, can help to forecast the degree of success in achieving the project scope.
QUESTION 1560
The workaround that you used to deal with a risk that occurred should be documented and included in which following processes?
A. Report performance and monitor and control risks
B. Validate scope and perform quality assurance
C. Direct and manage project work and perform integrated change control D. Monitor and control project work and control risks
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
A workaround is a form of corrective action, as it is a response to a threat that has occurred for which a prior response had not been planned or was not effective.
QUESTION 1561



Contested changes are requested changes when the buyer and seller cannot agree on compensation for the change. They are also known as all but which one of the following?
A. Disputes B. Demands C. Appeals D. Claims
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Claims administration is a tool and technique in the control procurements process. When the buyer and seller cannot agree, this is also called claims, disputes, or appeals and should be documented, processed, monitored, and managed throughout the contract life cycle.
QUESTION 1562
A structured review of the seller's progress to deliver project scope and quality within cost and schedule is known as a(n)______________
A. Procurement performance review B. Procurement audit
C. Inspection
D. Status review meeting
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
These reviews are a tool and technique of the control procurements process, which can include a review of seller-prepared documentation and buyer inspections. They seek to identify performance successes or failures, progress with respect to the contract statement of work and contract noncompliance.
QUESTION 1563
The greatest degree of uncertainty is encountered during which phase of the project life cycle?
A. Concept B. Planning



C. Implementation D. Closeout
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The greatest degree of uncertainty about the future is encountered during the concept phase or at the start of the project. The direction of the project is determined in this phase, and the decisions made have the greatest influence on scope, quality, time, and cost of the project.
QUESTION 1564
A team-building approach that facilitates concurrent engineering is______________
A. Matrix management B. Fast-tracking
C. Tight matrix
D. Task force
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
A "tight" matrix refers to team members working in close proximity to one another. Studies have demonstrated that such a team approach facilitates concurrent engineering by having designers working next to manufacturing engineers, for example, to help ensure that the project is designed in such a manner that it is also cost-effective to manufacture.
QUESTION 1565
A number of different decision-making styles can be used in a team environment. When quality and acceptance are both important, which of the following styles should be used?
A. Command B. Consultation C. Consensus D. Coin flip
Correct Answer: B



Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Project managers tend to use four basic decision styles: command, consultation, consensus, and coin flip or random. If acceptance and quality are both important, the consultation style is preferred. It allows for some involvement of team members but allows project managers to maintain control over the final decision. In this style, team members are free to express their opinions, but the project manager makes the final decision.
QUESTION 1566
Work completed, key performance indicators, technical performance measures, start and finish dates of schedule activities, number of change requests, number of defects, actual costs, and actual decisions are examples of work performance data are an output of______________
A. Project plan development
B. Risk control
C. Monitor and control project work D. Direct and manage project work
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Work performance data containing these examples are an output of direct and manage project work. They are raw observations and measurements identified as activities are being performed to complete the work of the project. These data often are viewed at the lowest level of detail from which information is derived by other processes. The data then are gathered as the work is done and passed to the controlling processes of the various processes for further analyses.
QUESTION 1567
Two team members on your current construction project are engaged in a major argument concerning the selection of project management software. They refuse to listen to each other. The most appropriate conflict resolution approach for you to use in this situation is______________
A. Accommodating B. Compromising C. Collaborating
D. Forcing
Correct Answer: D Section: Mix Questions Explanation



Explanation/Reference:
Explanation:
Forcing, using power or dominance, implies the use of position power to resolve conflict. It involves imposing one viewpoint at the expense of another. Project managers may use it when time is of the essence, when an issue is vital to the project's well-being, or when they think they are right based on available information. Although this approach is appropriate when quick decisions are required or when unpopular issues are an essential part of the project, it puts project managers at risk.
QUESTION 1568
As you use the critical chain method in lieu of the critical path method in developing your schedule, assume you have determined the buffer schedule activities. Your planned activities are scheduled to their latest possible planed start and end dates. Therefore, you are focusing on______________
A. Managing the free float of each network path
B. Managing the total float of the network paths
C. Managing remaining buffer durations against the remaining durations of task chains D. Managing the total buffer durations against the durations of the task chains
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The purpose of the critical chain method is to modify the project schedule to account for limited resources. The schedule is built using duration estimates with required dependencies and defined constraints as inputs. Then, the critical path is calculated and resource availability is entered, which means there is a resource- limited schedule with an altered critical path. Buffers protect the critical chain from slippage, and the size of each buffer accounts for the uncertainty in the duration of the chain of dependent tasks that lead up to the buffer. This method then focuses on managing the remaining buffer durations against the remaining duration of task chains.
QUESTION 1569
A key member of your project has deep technical skills and many years of experience in the company. Although she is not a manager, people respect her and do what she suggests. Of the following types of power, which one does she have?
A. Legitimate B. Reward C. Referent D. Expert
Correct Answer: D Section: Mix Questions



Explanation
Explanation/Reference:
Explanation:
Expert power is earned/personal power when project personnel admire an individual's skills and want to follow him or her as a role model. In such situations, people willingly comply with the demands of such a person.
QUESTION 1570
You have been placed in charge of a group of people that is selecting one of three possible projects. As you gather in the conference room, many team members already have decided which project selection technique to use. Some prefer IRR, and others argue for BCR. In deciding which method to use, your first step should be to______________
A. Compare and contrast selection techniques and identify the advantages and disadvantage of each
B. Identify the technique used most often in the company and determine if it is appropriate for this project C. Select the method for which most team members have knowledge
D. Determine the philosophy and wishes of management
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Any selection technique must be evaluated based on the degree to which it will meet the organization's objective for the project. Management generally establishes the organization's objective; therefore, management's wishes must be identified first. Then the most appropriate model to support management's wishes should be selected.
QUESTION 1571
Before considering a project closed, what document should be reviewed to ensure that project scope has been satisfied?
A. Project scope statement B. Project management plan C. Project closeout checklists D. Scope management plan
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:



Explanation:
Project scope is measured against the project management plan. The project scope statement and scope baseline are subsets of the project management plan. However, the whole plan and all the baselines (cost and schedule) need to be met in addition to part of the scope. The project management plan is the agreement between the project manager and sponsor and defines what constitutes project completion.
QUESTION 1572
A cost management plan should establish and document the various earned value rules of performance measurement. Along with defining the WBS to the level that the earned value analysis will be performed and establishing how earned value will be credited to the project (0-100, 0-50-100, and so on), which following rule is also recognized regarding performance measurement?
A. Determine the formula for calculating the estimate to complete (ETC) for the project B. Determine the code of accounts allocation provision for the WBS
C. Determine the formula for calculating the estimate at completion (EAC) for the project D. Determine the variance thresholds to be used in the project
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Three recognized earned value rules of performance measurement are to (1) determine the EAC calculation to be used on the project as tracking methodologies are specified and to provide a validity check on the bottom-up EAC, (2) establish the earned value measurement techniques (for example, weighted milestones, fixed formula or percent complete), and (3) define the WBS level at which the measurements of control accounts will be performed. Four methods can be used to calculate the EAC.
QUESTION 1573
All the following elements are organizational process asset updates, resulting from closing a project or phase EXCEPT______________
A. Project files
B. Project or phase closure documents
C. Historical information
D. Final product, service, or result transition
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:



All the elements are outputs of the close project or phase processes, but the final product, service, or result transition is not part of the organizational process assets. It is an output on its own and involves the product that the project was created to produce.
QUESTION 1574
One way to evaluate the project schedule performance is to______________
A. Use the project management information system (PMIS)
B. Determine the percent complete of in-progress schedule activities C. Establish a schedule change control system
D. Determine the total float variance
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Performance reviews are a tool and technique used in control schedule and includes trend analysis, critical path method, critical chain method, and earned value management. In terms of the critical path method, the emphasis is on comparing progress along the critical path to determine schedule status. Variance on the critical path will have a direct impact on the project's end date; evaluating progress of activities or near critical paths can identify schedule risk. After the variance is known, the project team can take corrective action to bring performance in line with the plan.
QUESTION 1575
Research has shown that during the execution phase of the project, the majority of conflicts involve______________
A. Personalities
B. Project priorities C. Cost
D. Schedule
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
In a study of sources of conflict by project life-cycle phase, seven different causes of conflict were identified. In the execution phase, the highest-ranking sources of conflict were schedules, technical issues, and personnel, in this order, followed by priorities, administrative procedures, cost, and personalities.
QUESTION 1576



You are a goal-oriented project manager who is more interested in work accomplishment than relationship building. This indicates that you tend to resolve conflicts primarily through the use of______________
A. Smoothing
B. Compromising C. Collaborating D. Forcing
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Forcing and majority rule are represented by a strong desire to satisfy oneself rather than to satisfy others. It involves imposing one viewpoint at the expense of another and is characterized by a win-lose outcome in which one party overwhelms the other. Adams et al. 1997, 181-189
QUESTION 1577
Effective communication occurs in groups as well as between individuals and is made up of several key components, such as the purpose of the message, the audience that you are delivering the message to, and the content of the message itself. One important area to consider when working with manage communications______________
A. The choice of media
B. How often to distribute the information C. The communications plan
D. The project performance report structure
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The choice of media, or the way you deliver the information is as important as what you say. It is important to determine when to communicate in writing versus orally, when to prepare an informal memo or when to use a formal report, and when to communicate face to face or by email, as examples.
QUESTION 1578
The key output of identify stakeholders that documents identification information, assessment information, and classification is the______________ A. Stakeholder management plan



B. Communications plan C. Stakeholder register D. Communications log
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The stakeholder register is the main output of identify stakeholders and contains all the details known at the time related to the stakeholders.
QUESTION 1579
Improvement to the processes and the product is a goal of project quality management. Assume that after completing a quality audit, you have discovered some gaps/shortcomings in the way that the project team is completing one deliverable. As an output to perform quality assurance, you would create which following item that feeds directly into the perform integrated change control processes?
A. Quality management plan updates B. Risk register
C. Change requests
D. Project document updates
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Quality improvements to processes and procedures as well as the project and product will result in a change request that will be reviewed and evaluated to allow full consideration of the recommended improvements using the perform integrated change control process.
QUESTION 1580
As you prepare to close your project, which of the following is an input to the close project or phase process?
A. Work performance information B. Expert judgment
C. Accepted deliverables
D. Change requests



Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Accepted deliverables is an input to the close project or phase. The other selections are inputs or tools and techniques for other processes.
QUESTION 1581
Managing change to the scope baseline is the main objective of the process of control scope. The scope baseline consists of the following components EXCEPT______________
A. Project scope statement B. WBS
C. WBS dictionary
D. Scope management plan
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The scope management plan is not part of the scope baseline. However, both the scope baseline and the scope management plan are a part of the larger project management plan.
QUESTION 1582
Procurement documents are used in the identify stakeholder process because they______________
A. Are an enterprise environmental factor and an input to the process B. Are an organizational process asset and an input to the process C. Note key stakeholders as parties in the contract
D. Serve as a way to prioritize and classify stakeholders
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:



Procurement documents are an input to the identify stakeholder process. If the project results from a procurement activity or is based on an established contract, the parties in the contract are key project stakeholders. Others, such as suppliers, are also stakeholders and should be added to the stakeholder list.
QUESTION 1583
Change requests include a group of potential changes to a project. Types of change requests include all the following EXCEPT______________
A. Defect repairs
B. Maintenance requests C. Corrective actions
D. Preventive actions
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Defect repairs, corrective actions, and preventive actions are types of change requests that occur on a project. Maintenance requests typically would be outside the scope of the project itself.
QUESTION 1584
You are working on a project that needs approval from your City Council and the courts, because the project is one with significant environmental and social impacts. Although many consumer groups are advocates of this project, others are opposed to it. Hearings are scheduled to resolve these issues and to obtain the needed permits to proceed. In preparing your human resource plan, you decide to designate a person as the court liaison, which is an example of a______________
A. Role
B. Responsibility
C. Required competency
D. Ability of the team member to make appropriate decisions
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The human resource plan documents roles and responsibilities on the project. A role is the function assumed by or assigned to a person in the project. The court liaison is an example of such a role on a project.



QUESTION 1585
As a project manager, you recognize the importance of actively engaging key project stakeholders on a project. You have prepared an analysis of your stakeholders early in your project and classified them according to their interest, influence, and involvement in your project.
You want to now______________
A. Focus on relationships necessary to ensure success
B. Assess stakeholder legitimacy
C. Determine the urgency that each stakeholder requires when he or she requests information about the project D. Focus on each stakeholder's power relevant to the project
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The project manager has limited time on a project, and his or her time should be used as efficiently and effectively as possible. Therefore, by performing a stakeholder analysis, the project manager can identify the stakeholder relationships that can be leveraged to build coalitions and potential partnerships to enhance project success and to determine relationships that need to be influenced differently at different stages of the project or phase
QUESTION 1586
Based on a recent quality audit of your project, your organization's quality assurance department is supportive of your approach as it notes the following characteristics of quality that are being followed consistency. They include all of the follow EXCEPT______________
A. Cost of quality
B. Customer satisfaction
C. Management responsibility D. High-performing team
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
This high-performing team is covered in develop project team and obviously is important and necessary. However, regarding quality management other key concepts are prevention over inspection and continuous improvement.
QUESTION 1587
You are managing a major international project that involves multiple performing organizations.


To establish the guiding rules for the project regarding quality, you and your project team must develop a______________
A. Improvement management plan
B. Configuration management plan
C. Quality policy
D. List of quality metrics for the project
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The quality policy includes the overall intentions and the direction of the organization regarding quality and as formally expressed by top management. When the performing organization lacks a formal quality policy or when the project involves multiple performing organizations, as in a joint venture, the project management team must develop a quality policy for the project as an input to its quality planning.
PMI®, PMBOK® Guide, 2013, 234
QUESTION 1588
Of the following, which one is NOT true concerning a contract?
A. It is a legal relationship subject to remedy in the courts.
B. It can take the form of a complex document or a simple purchase order.
C. It is a mutually binding legal relationship that obligates the seller to provide specific products, services, or results and obligates the buyer to pay the seller. D. It includes a specific contract management plan.
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
A contract management plan is not part of a contract. It is used to identify how the contract will be administered.
QUESTION 1589
All of the following can be used in lieu of the term "bidders conferences" EXCEPT ______________
A. Contractor conferences B. Pre-bid conferences



C. Vendor conferences
D. Project review meetings
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Bidders conferences are meetings with prospective sellers prior to the preparation of a bid or proposal to answer questions and clarify issues. They are a tool and technique in the conduct procurements process. Project review meetings are conducted to assess project performance and status.
QUESTION 1590
Assume you are preparing your procurement management plan. A useful tool and technique is to______________
A. Have a meeting
B. Use your risk register
C. Review the requirements document D. Use your stakeholder register
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Meetings are another tool and technique in plan procurement management. They are held as research alone may not provide specific information for a procurement strategy without additional information exchange with potential bidders. Through collaborating with potential bidders the organization purchasing the material or service may benefit. Suppliers may benefit to influence a mutually beneficial approach or product.
QUESTION 1591
In order for a matrix organizational approach to be successful, the two-boss situation should be resolved. To overcome the two-boss problem, it is important to______________
A. Have the project manager and the functional manager work together to complete performance evaluations B. Prepare a responsibility chart to define responsibilities
C. Guarantee a balance of power between the functional manager and the project manager
D. Promote interface relationship management
Correct Answer: A



Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
In a matrix environment, project team members have two bosses: the project manager and their functional line manager. People often are unclear as to which manager is their "real" boss, as there may be a continual shifting balance of power. To avoid confusion regarding performance issues, it is a best practice to have the project manager and functional line manager complete the individual's performance evaluations. Also, greater weight should be given to the project manager's assessment for the time the individual actually worked on the project.
QUESTION 1592
An intentional activity to ensure future performance of project work is aligned with the project management plan is______________
A. Preventive action
B. Corrective action
C. Implemented change requests D. Work performance information
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
As a specific subset of change requests, approved preventive actions are an input to the direct and manage project work process. Such actions are intentional to ensure the future performance of the project work is aligned with the project management plan.
QUESTION 1593
As a project manager, not only must you be a leader, but you also must be responsible for the management, administrative, and technical aspects of the project. Which following skill is NOT representative of the skills needed for project leadership/interpersonal relations?
A. Influencing the organization by sharing power and getting others to cooperate toward common goals
B. Creating an environment to meet project objectives while offering maximum self-satisfaction related to what people value the most C. Helping a group of people bound by a common sense of purpose to work interdependently with each other
D. Understanding of policies, operating procedures, and regulations of external stakeholder organizations
Correct Answer: D Section: Mix Questions Explanation



Explanation/Reference:
Explanation:
Successful project managers have expertise and skills in all three following areas: leadership/interpersonal, project management/administration, and technical. The understanding of policies, operating procedures, and regulations of external stakeholder organizations is representative of project management/administrative skills, not leadership/interpersonal skills.
QUESTION 1594
Assume you are managing a project, and your project management plan has been approved. Your project has a high level of change associated with it. There is active and ongoing stakeholder involvement. This means you probably are working with a(n)______________
A. Adaptive life cycle
B. Iterative life cycle
C. Incremental life cycle D. Predictive life cycle
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The adaptive life cycle is one that is known as change driven or one with agile methods and is set up to respond to change and ongoing stakeholder involvement. This approach differs from iterative and incremental as durations are very rapid and are fixed in time and cost. This approach is preferred in a rapidly changing environment where requirements and scope are difficult to define in advance and when it is possible to define small incremental improvements, which deliver value to stakeholders.
QUESTION 1595
One way to help mitigate personnel risks that may occur during the end of the project is to ______________
A. Meet individually with each team member
B. Provide specific recognition to each team member who has worked on the project C. Prepare a staff release plan
D. Document the time each person is to work on the project in a resource calendar
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:



The staff release plan determines the method and timing of releasing team members. Morale is improved if there are smooth transitions for the staff to upcoming projects. This staff release plan also helps to mitigate human resource risks that may occur. It is part of the staffing management plan, which is part of the human resource plan.
QUESTION 1596
You are conducting a stakeholder analysis on your project. After identifying potential stakeholders, the next step in the process is to______________
A. Determine their desired level of participation
B. Provide detailed contact information for each identified stakeholder
C. Perform an assessment to see how each stakeholder might react in certain situations D. Analyze each stakeholder's impact or support and classify them
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The second step in the stakeholder analysis process is to analyze the potential impact or support each stakeholder could generate and then to classify the stakeholders to define an approach or strategy.
QUESTION 1597
You are conducting a stakeholder analysis on your project. Your organization uses an approach to classify stakeholders based on their level of authority and their active involvement in the project.
This approach is known as______________
A. A power/interest grid
B. A power/influence grid C. An influence/impact grid D. A salience model
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Although a number of classification models are available to help prioritize the key stakeholders, the power/influence grid groups stakeholders based on their level of authority or power and their active involvement or interest in the project.



QUESTION 1598
During a bidders conference, it is important that______________
A. Only qualified sellers participate
B. All potential sellers are given equal standing
C. The evaluation criteria for the proposal is used to determine participation
D. Responses to questions be provided solely to the prospective seller that asked the question
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Bidders conferences are conducted to ensure all prospective sellers have a clear and common understanding of the requirements. They are not used to prequalify vendors. Thus, all vendors are treated equally.
QUESTION 1599
Working in the systems integration field, you are primarily responsible for coordinating the work of numerous subcontractors. Your current project is coming to an end. You have 15 major subcontractors as well as a variety of other sellers. Now that you are closing contracts (procurements), you should______________
A. Conduct a trend analysis
B. Use earned value to assess lessons learned
C. Ask each contractor to meet with you individually at its own expense D. Conduct a procurement audit
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The procurement audit attempts to identify successes and failures relative to the procurement process especially in terms of the preparation or administration of other procurement contracts on the project or on other projects in the organization. Uncovering and reporting both successes and failures can contribute to the project management knowledge base and improve the quality of project management services. A procurement audit should be conducted as part of the close procurements process.
QUESTION 1600
You are managing a moderately risky project. You have done well identifying risks and assessing them both on the probability of the risk event occurring and on the level of impact that the risk could have on your project if it actually occurred. But to help with a "next" level of qualitative risk analysis, you could use



a______________
A. Risk priority assessment B. Risk quality assessment C. Risk urgency assessment D. Quantitative risk analysis
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Risks that may occur in the near-term need urgent attention. The purpose of the risk urgency assessment is to identify those risks that have a high likelihood of occurring. Assessing risk urgency can be combined with the risk ranking that is determined from the probability and impact matrix for a final risk severity rating.
QUESTION 1601
A weighting system can be used for all but which one of the following reasons?
A. To select a single seller that will be asked to sign a standard contract
B. To establish a negotiating sequence by ranking all proposals by the weighted evaluation scores that have been assigned C. To quantify qualitative data to minimize possible bias
D. To establish minimum requirements of performance for one or more of the evaluation criteria
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Weighting systems are developed and used to help select the best vendor as part of the proposal evaluation techniques. By assigning a numerical weight to each evaluation criteria, the buyer can emphasize one area as being more important than another. These proposal evaluation techniques are a tool and technique in the conduct procurements process.
QUESTION 1602
One way to make it more likely practice project risk management on projects is to______________
A. Hold meetings
B. Have the team take an orientation class on risk management early in the project



C. Give one team member the responsibility for risk management working in conjunction with the PMO D. Assign each team member a risk to own, which is documented in the risk register
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Meetings are a tool and technique in the control risks process. Risk management should be an agenda item at periodic status meetings. While the amount of time needed for risk management will vary depending on the identified risks, their priority, and the difficulty of the response, the more often risk management is practiced, the easier it becomes. Frequent discussions about risk make it more likely that risks and opportunities will be identified.
QUESTION 1603
Your firm specializes in roller-coaster construction. It recently received an RFP to build the world's most "death-defying" roller coaster. You know that such a roller coaster has never been built before and that this would be a high-risk project. You are receiving a cost-plus-award-fee contract, which means______________
A. Your fee will be paid for completed work
B. Your fee amount will not change unless there is a scope change
C. Your fee is generally not subject to appeals
D. If your final cost is greater, you will share costs with the buyer based on a pre-negotiated cost sharing formula
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
This contract type reimburses the seller for all legitimate costs, but the majority of the fee is earned only based on the satisfaction of broad subjective performance criteria defined and incorporated in the contract. The fee determination is based on subjective determination of seller performance by the buyer; it generally is not subject to appeals.