Construct a list of steps for making a cash withdrawal from an automatic teller machine (ATM). Assume that the process b

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answerhappygod
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Construct a list of steps for making a cash withdrawal from an automatic teller machine (ATM). Assume that the process b

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Construct a list of steps for making a cash withdrawal from an
automatic teller machine (ATM).
Assume that the process begins at the ATM with your bank card in
hand.
Then identify the potential failure points (i.e, where problems
might arise in the process. for each failure point, state some
potential problems.
TO ANALYZE FAILURE POINTS, USE THE FISHBONE CHART AND UTILIZE
THE 5 WHYS.
and suggest ways to improve the process.
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