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• How do effective leaders use empathy to develop talent in the workplace? How do effective leaders use empathy to communicate with front-line staff and patients? 22 trios COLLEGE GOTTEN HEALTH CARE LEADERSHIP HCL201 COURSE WORKBOOK How do effective leaders use empathy to promote safe, quality patient care? As a health care practitioner, if you hone your listening skills, what will improve? Provide an example. Example: As a health care practitioner, if you validate emotions, what will improve? Provide an example,
WOTKDOOK t-2) - Protected View - Saved to this PC erences Mailings Review View Developer Help Search contain viruses. Unless you need to edit it's safer to stay in Protected View. Enable Editing 0 N 2 3 5 6 Explain the essential components of relationship management, in a health care environment, as they pertain to: . Emotional intelligence Recognizing the complexity of relationships Identifying key relationships in a health care environment How can a health care organization unify key stakeholders by Developing a clear and compelling vision and shared values? Aligning teams to strategic direction and objectives Define the notion of trust and provide a health care example, Explain the psychological and biological roots of trust. How does building trust contribute to effective relationship management
HCL201. Course Workbook Part-2 dl) - Protected View - Saved to this PC References Mailings Review View Developer Help O Search et can contain viruses. Unless you need to edit, it's safer to stay in Protected View. Enable Editing 2 • 5 Explain the value of trust in a health care environment and provide an example. Example: How does the value of trust contribute to a culture of safety? How does the value of trust contribute to effective and collaborative teamwork? 4 triOS COLLEGE HEALTH CARE LEADERSHIP HCL 201 COURSE WORKBOOK Research and describe a case study example of a situation that illustrates a common challenge faced by health care leaders where relationship management could make a major difference, Situation: How Relationship Management can help:
HCL201. Course Workbook.Part-2 (1) - Protected View - Saved to this PC nces Mailings Review View Developer Help O Search tain viruses. Unless you need to edit, it's safer to stay in Protected View. Enable Editing IN 2 . 3 4 5 1 Situation: How Relationship Management can help: In a hospital setting, explain how you can apply practical tactics to: Foster trust . Create environments for collaborative communication Strengthen teamwork amongst colleagues, staff, patients, and their families . Resolve conflicts constructively