Conflict Resolution Case Study Assignment Please read cases, answer questions in detail with references (at least two re

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Conflict Resolution Case Study Assignment Please Read Cases Answer Questions In Detail With References At Least Two Re 1 (94.51 KiB) Viewed 66 times

Conflict Resolution Case Study Assignment Please read cases, answer questions in detail with references (at least two references per case study and site appropriately, APA). Sherry is a nurse in the intensive care unit. She is the only nurse assigned to two patients. Feeling discouraged, she begins preparing for report. During the hand-off report, the outgoing nurse tells Sherry that she really should confront the charge nurse about her heavy assignment to see whether she could change it. Sherry shakes her head and states, "I can handle it." The other nurse suggests that Sherry tell the charge nurse that if she took one patient away, Sherry would take the first admission. Again, Sherry shakes her head. Another nurse overhears the conversation and assures Sherry that she could help her care for her patients. At this point, Sherry thanks the nurse and tells her how much she appreciates the teamwork on the unit. The charge nurse transfers one of Sherry's patients to the medical-surgical unit while Sherry was at lunch. When Sherry returns from her break, she is surprised to find only one of her patients on the unit. A. B. C. D. At what point did Sherry display avoidance of the conflict? How was compromise used to suggest a resolution to the conflict? Do you think that collaboration was used effectively in this scenario? During the day, Sherry speaks with the charge nurse about the inappropriate assignment of patients. The charge nurse responds, "I make the assignments as I see fit. You don't know what else is going on in the unit," and she walks away. How should Sherry address this problem?