On your first day as an HIM Director at HSI Medical Center, the coding staff has come to you to complain about the numbe

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On your first day as an HIM Director at HSI Medical Center, the
coding staff has come to you to complain about the number of errors
originating from patient registration. Over the course of the
next month, you see how these errors are impacting the entire
revenue cycle from duplicate medical record numbers to wrong
insurances listed:
Using a team-based PI process (page 26 - figure 2.3) identify
the 5 stages you would use to approach the problem. Be
specific in your plan for steps 2,3,4, and 5. You
will approach the problem using the team-based PI process tool
which is based on five stages:
What are the performance indicators that you will be reviewing
(claims data and if so for what period). What are you going to
educate the staff on (performance indicators)? How are you
planning to educate staff? How do you plan to monitor and
communicate your findings? To whom would you communicate your
findings too? Are you going to develop a team for the project
and if so who would be on the team?