Directions: Please read the case study carefully and respond to each of the four areas below. All questions must be answ

[answerhappygod]

Directions: Please read the case study carefully and respond to
each of the four areas below. All questions must be answered in
complete sentences providing a thorough explanation. Your answers
should be provided below each question section. It has been a quiet
morning at the Smiles Are Us pediatric dental practice. Your new
patient, Tommy Tuff, has finally shown up 15 minutes late for his
appointment. He is 6 years old and this is his first visit to the
dentist, ever. Ms. Tuff completes his new patient forms and health
history while Tommy is playing a video game in the reception area.
Ms. Tuff states that Tommy is in quite a bit of pain and must be
seated and seen by the dentist immediately. As you escort Tommy and
his mother back to the treatment room, he begins to cry and tell
his mother he is afraid it is going to hurt and he does not want to
sit in the chair. Tommy’s mother immediately says it will not hurt
at all and it is going to be a fun visit. She also promises Tommy a
new toy if he sits in the chair and opens his mouth so you can take
an x-ray.
1. How should you intervene in a positive way to encourage
Tommy’s cooperation?
2. Mrs. Tuff is now insistent that Tommy sits in her lap and as
she speaks to Tommy he begins to cry more and refuses to open his
mouth. Mrs. Tuff continues to tell Tommy that it won’t hurt and if
he only opens his mouth, he will get a toy. What steps can you take
now to get Tommy to cooperate?
3. Tommy is cooperative with having his x-ray taken but
unfortunately the x-ray reveals a significant infection and his
tooth will need to be extracted. His jaw is swollen and an abscess
has developed. The dentist has explained to Mrs. Tuff that
treatment is necessary as soon as possible. As Mrs. Tuff leaves the
treatment room, Tommy begins to cry and throw a tantrum. He refuses
to open his mouth. What is the best course of action to ensure
Tommy can be treated today and that the procedure will go
smoothly?
4. Explain what steps should be taken if and when Tommy returns
for future appointments. Considering Tommy’s age, what if any
choices can he be given due to his need for autonomy? Provide
examples of ways to “include” Tommy in dental procedures. Why is
this important?