An IT organization has engaged a consultant to help them plan improvements. The consultant has reviewed documents and interviewed staff to understand the organization’s vision and its current state. What should the consultant and the organization do next?
OPTIONS
Agree to a high-level direction for the improvement initiative
Agree to specific objectives for the improvement initiatives
Start implementing new tools and processes required by the improvement initiative
Communicate the benefits of the improvement initiative
What should the consultant and the organization do next?
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