Question 16 Lin manages data entry employees. She knows that once her employees have learned their job the work becomes

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Question 16
Lin manages data entry employees. She knows that once her
employees have learned their job the work becomes fairly automatic
and competence can be achieved rapidly. Unfortunately, this
competence has come along with a lot of complacency; the employees,
though perfectly capable, are unwilling to work hard. According to
the situational leadership theory, to rectify this situation, Lin
would benefit the most if she uses the ________ style of
leadership.
autocratic
task-oriented
participative
production-oriented
Question 17
When we were discussing improving overall diversity, which of
the following did we discuss as an important new executive suite
("C" Suite) title that is showing up in universities and businesses
in the United States (there's one at UCI now too..)
Chief of training and development
Chief change management officer
Chief organizational behavior officer
Chief Diversity Officer