Document 1: Support workers daily client progress notes Jimmy’s health is deteriorating. Last week Jimmy received a new

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Document 1: Support workers daily client progress notes Jimmy’s
health is deteriorating. Last week Jimmy received a new wheelchair
based on his physical needs to be more independent in his activity
of daily living. Your supervisor has now asked you to provide
feedback on the new wheelchair/service that has been trialled by
the client and needs to be presented to Centre manager. Q 1: Your
organisation will have a policy and procedure for handling client
sensitive information. • Explain step by step how you will gather
client’s feedback. • Explain how your supervisor stores client
feedback form. • How will the organisation ensure worker are using
the most accurate and up to date documents? • Organisation makes
necessary changes based on workers and clients positive and
negative feedback. How is feedback classified in the
organisation?
Document 2: Progress
note
Today you noticed Jimmy does not want
to go to the garden. He has complained about the wheelie walker
being heavy when he walks. You have provided him with an
alternative Wheelchair. Jimmy was happy to go to the garden in the
wheelchair. You reported Jimmy’s complaint about the wheelie walker
to your supervisor. You now must write a progress note to document
it for the staff in next shift.
1. Write a progress note
record and document this information and report to your
supervisor.
Date / Time
Client progress note
18/04/2022
08:00 AM
Workers Name
Workers Signature
Jimmy is forced by Jess to use
his wheelie walker and not be so weak. Jimmy complaint to you about
Jess attitude. You have informed Jimmy that he has the right to
process a complaint about Jess’s behaviour.