Decision making is the process of identifying and choosing alternative courses of action. While we want to make rational

[answerhappygod]

Decision making is the process of identifying and choosing
alternative courses of action. While we want to make rational
decisions, sometimes we don't—sometimes we make non-rational
decisions. There are four steps in rational decision-making:
Recognize and define the problem or opportunity. In business, the
problem can come in the form of customer complaints, supplier
breakdowns, staff turnover, sales decline, and so on. Organizations
proactively seek opportunities to exceed goals, surpass the
industry expectations, and to expand and grow the business.
Identify and analyze alternative courses of action. Leaders should
seek input from multiple sources to interpret and analyze the
problem/opportunity to come up with as many options as possible to
solve the issue. Choose a preferred course of action. The group
want to answer the following: Is the action ethical? Is it
feasible? (Costs, technology availability.) Is it effective? If
your answer to this question is the resolution is "good enough,"
you want to rethink this solution—it will cause more harm than
good. Implement the preferred course of action. You need to the
participation from all teams to successfully implement the action.
On the other hand, non-rational decisions are generally the result
of either satisficing (going with the first available option
without much research) or intuition (using your "gut" or just your
own feelings to make decisions). For this week's discussion, think
about a time when you made a non-rational decision on the job or in
your personal life. Step 2 - Post a Response Respond to the
following. Was it the result of satisficing or intuition? How would
your decision have been different using the four steps for rational
decision-making? How would the steps have helped you to make a
better, or more sound, decision?