- Instructions Here Are The Instructions Decide On A Country Of Your Choice And Respond To The 4 Questions Below Ensur 1 (44.3 KiB) Viewed 17 times
- Instructions Here Are The Instructions Decide On A Country Of Your Choice And Respond To The 4 Questions Below Ensur 2 (30.81 KiB) Viewed 17 times
Instructions HERE ARE THE INSTRUCTIONS: • Decide on a country of your choice and respond to the 4
questions below. Ensure you are referencing the appropriate employment law/legislation to support your answer. • Ensure you reference relevant chapters in the text. • The clarity and quality of your writing will count toward your overall grade. • When you are ready to make your submission, select 'Add a File' to upload your work and select 'Submit'. This assessment supports Learning Objectives 2.1 and 2.3 Ben is a forty-eight-year-old employee at The Prince Group, a large engineering firm that specializes in civil engineering projects, such as roads, bridges and infrastructure. He has been with the
company for eight months; prior to this, he worked as a retail salesclerk for a men's store but joined The Prince Group because he wanted to have better career opportunities. He works in a team of six from 8:00 a.m. to 4:00 p.m. as an Accounts Receivable Representative, and his work includes calling customers regarding outstanding invoices, processing payments, and issuing invoices. Despite a four-week training period and frequent follow-up by his manager, Ben makes frequent mistakes which require redoing some work to correct the errors. In general, his coworkers like him, and he occasionally goes out for drinks after work with a group of guys from his office. He also just joined the
company hockey team.
However, Ben has come to work late four times in the past two weeks and his coworkers are starting to notice. There have also been some rumblings from the team about having to correct Ben's mistakes or deal with irate customers resulting from Ben's errors. When his manager, Jeff, spoke with Ben about his recent lateness, Ben replied, "Well, I guess I'm just not a morning person." Jeff has come to you, the Human Resources representative, to ask for advice on what to do with Ben.
QUESTIONS 1. What
questions would you ask Jeff? What do you need to know about Ben and his situation? 2. Which behaviour in this situation is conduct and which is performance? 3. Would you address both issues together with Ben and Jeff, or focus on just one? If just one, which one, and why? 4. Would your approach and advice differ if this was a single event versus a repeated event?