(Marks: 45) Question 5 Consider the following scenario and then answer the questions that follow: As CIO of a global con

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(Marks: 45) Question 5 Consider the following scenario and then answer the questions that follow: As CIO of a global con

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Marks 45 Question 5 Consider The Following Scenario And Then Answer The Questions That Follow As Cio Of A Global Con 1
Marks 45 Question 5 Consider The Following Scenario And Then Answer The Questions That Follow As Cio Of A Global Con 1 (125.45 KiB) Viewed 215 times
Q.5.3 Suggest what will be needed for successful IT/IS change.
(6 Marks)
(Marks: 45) Question 5 Consider the following scenario and then answer the questions that follow: As CIO of a global consumer goods company, you need to ensure any IS/IT solutions are managed properly. You are proposing to offshore your customer support help desk and implement green IT design starting in the operations department. With the new changes you will need to be a professional IT change leader and carefully consider what is necessary to ensure successful IT/IS change, especially regarding stakeholder engagement. In terms of IT governance, you intend to create an IT structure where you and the IT management team make all IT decisions.
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