T/F ANSWER 41. A mediator interested in achieving a collaborative or problem-solving resolution needs to minimize the im

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T/F ANSWER
41. A mediator interested in achieving a collaborative or
problem-solving resolution needs to minimize the importance of the
problem so that the two parties think in terms of problem solving
instead of conflict.
42. Dimensions of empowerment include self-efficacy,
self-determination, personal consequence, meaning, and trust.
43. Observing someone else succeed at challenging activities
tends to make people feel insecure and disempowered. As a
result, individuals should be sheltered from overachievers.
44. In the film 12 O’Clock High, the
918th unit loves General Savage from the beginning of
his command because of his charisma and because he realizes that to
improve morale additional commissary, canteen, and drinking
privileges are needed.
45. In the IDEO video, employees hang a piece of a DC-3
wing from the wall and bicycles from the ceiling.