T/F ANSWER 36. Actions and reactions that might appear insignificant to the boss often have strong reinforcing or extin

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T/F ANSWER
36. Actions and reactions that might appear insignificant
to the boss often have strong reinforcing or extinguishing effects
on subordinates. Hence the truism, “Managers get what they
reinforce, not what they want.”
37. One of the leading causes of business failure among
major corporations is too much agreement among top
management.
38. Inability to manage threat-rigidity triggers and responses
is a key source of conflict in business organizations.
39. Because of the Internet and other electronic
telecommunications, informational deficiencies are decreasing in
importance as a source of workplace conflict.
40. With respect to conflict management, the avoiding
response neglects the interests of both parties by sidestepping the
conflict or postponing a solution.