: Which statement is correct regarding service level agreements (SLAs)? A. They are the facility manager's reference poi

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answerhappygod
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: Which statement is correct regarding service level agreements (SLAs)? A. They are the facility manager's reference poi

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: Which statement is correct regarding
service level agreements (SLAs)?
A. They are the facility manager's
reference point for monitoring service delivery.
B. They are not quantitative but can
indicate trends in expectations.
C. They are useful for negotiating
with contractors but not as a means to set performance
levels for staff.
D. They should be written by facility
representatives to influence input from occupants and
contractor representatives.
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