Stateside Metrology Repairs, Inc. has a thriving business repairing and upgrading high technology measuring instruments.

[answerhappygod]

Stateside Metrology Repairs, Inc. has a thriving business
repairing and upgrading high technology measuring instruments. The
costs of quality that they have collected over the past year can be
found in the table below.
Stateside Metrology Repairs Quality costs
Cost Element
Quality costs
Inspection costs -- incoming
R 20 000
Customer returns
120 000
Rework costs
55 000
Training/system improvement
35 000
Workstation downtime
60 000
Inspection costs -- outgoing
40 000