Year
2015
2016
2017
2018
Total shipments
80,000
140,000
190,000
210,000
On-time shipments
75,000
135,000
180,000
200,000
Complete shipments
79,500
128,500
160,000
183,500
Undamaged shipments
79,000
139,000
189,000
209,000
Correctly billed shipments
40,000
93,500
154,000
MountainMole Foods has decided to use the perfect order
measurement approach to track its logistics performance. According
to MountainMole, a perfect order is one that (1) is
delivered on time, (2) arrives in one
complete shipment, (3) arrives undamaged, and (4)
is correctly billed. MountainMole has the following performance
figures for the past four years.
LOADING...
Click the icon to view the performance table.
Part 2
a. Assuming that there is at most one error per order,
calculate performance for each of the four years
(enter
your responses rounded to two decimal
places).
Year
Percentage of perfect orders
2015
enter your response here%
Part 3
2016
enter your response here%
Part 4
2017
enter your response here%
Part 5
2018
enter your response here%
Part 6
The overall trend in performance is
▼
upward
constant
downward
.
Part 7
What factors explain the results?
A.
The number of errors decreases each year at a lower rate than
the number of orders is increasing.
B.
The number of errors increases each year at a higher rate than
the number of orders is increasing.
C.
The number of errors increases each year at a lower rate than
the number of orders is increasing.
D.
The number of errors remains the same level each year, but
the number of orders increases.
Part 8
b. If someone was looking to improve MountainMole's
logistics performance, one should concentrate on the
▼
complete shipments
correctly billed shipments
undamaged shipments
on-time shipments
.
Year 2015 2016 2017 2018 Total shipments 80,000 140,000 190,000 210,000 On-time shipments 75,000 135,000 180,000 200,00
-
answerhappygod
- Site Admin
- Posts: 899604
- Joined: Mon Aug 02, 2021 8:13 am
Year 2015 2016 2017 2018 Total shipments 80,000 140,000 190,000 210,000 On-time shipments 75,000 135,000 180,000 200,00
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!